The Rules of Akabanga.pl store.

1. GENERAL INFORMATION

1. The rules of internet store Akabanga.pl explains the rules of using this shop, buying the products available in shop, sending the products to the customer, paying the price for products, customer’s right to withdraw the contract and the rules of making the complaint.
2. Seller is not responsible for interruptions, including break, in the operation of the Internet Store due to force majeure, unauthorized acts of third parties or incompatibility of the Online Shop with Customer’s technical infrastructure.
3. Akabanga.pl’s online store operates under the brand name of the company Hakuna Matata Trip Maciej Szapował, located in Bialystok, Poland, Szeroka 10B/13 street, postal code 15-760, REGON: 362290492, NIP: 9661965414. Internet store Akabanga.pl has its headqaurter in Warsaw, Korotyńskiego 48 street, postal code 02-123.

2. THE PRODUCT INFORMATION

1. Information about the products available in assortment of internet store make the invitation to make the contract proper with the rules of polish Civil Code art. 71

2. The prices of products indicated on the website of Internet store:

1. Include polish VAT tax and are in polish zloty currency
2. Don’t include shipping costs

3. The Seller reserves the right to make changes in commodity prices on an on-going basis and to conduct and cancel all types of promotional and sales promotions. The entitlement referred to in the preceding sentence shall not affect orders submitted before the date of entry into force of the price change, promotion or sales promotion conditions.

5. The product sold at the Akabangap.pl online store is a ready-to-eat food item. It has been approved as a ready-to-eat foodstuff in accordance with the regulations in force in the European Union, specifically Regulation 11/69, which refers to the composition of the product and nutritional values as previously investigated by a regulated entity predisposed to conduct research and described on the Polish language label. Visible in the commodity in compliance with the abovementioned regulation.
6. Internet Shopping offers are not allowed to be combined unless otherwise stated in the promotion.

3. THE RULES OF THE IMPLEMENTATION THE CONTRACT

1. Customer orders are accepted by the Seller 7 days a week, 24 hours a day, on the website of the Online Shop.
2. Only persons over 18 may purchase the Internet Shop.
3. Customer registration is not required when ordering. This is voluntary to creating a Client Account.
4. In order to place an order, the Client is obliged to:

A) choose the goods or goods that are the subject of the order and then click the “Add to Cart” button

B) choose the way of delivery

C) enter the recipient’s order details, the address at which the goods are to be delivered, and to speed up the delivery of the order telephone number to contact the supplier

D) enter the invoice data, if different from the order receipt, if the customer is to issue a polish VAT invoice

E) choose how you pay for your order

F) Click “Place Order”

G) pay your order with the payment method you chose earlier

5. The Customer, when submitting to the Internet Shop, the order, submits the offer to conclude a contract of sale of ordered goods with the Seller. E-mail confirmation of acceptance of the order to the e-mail address provided by the Customer constitutes a statement of acceptance of the offer referred to above.
6. The customer may choose the following payment methods for the ordered goods:
   Bank transfer, electronic transfer – in one of the electronic payment systems accepted by the Online Shop – the shop Akabanga.pl uses paying platform Przelewy24.pl.
7. Realization of the order starts when the Seller receives the confirmation of correct execution of the transaction from the payment operator, and in the case of a bank transfer – upon receipt of payment to the Seller’s bank account.
8. In the case of selected goods in exceptional situations, the Seller reserves the right to exclude certain forms of payment for the order.
9. In the event of a lack of ordered Goods, or if the ordered Goods are temporarily unavailable, the Seller will inform the Customer of this fact at the address indicated by him or by telephone to the number indicated by the Customer no later than 3 (three) working days Counting from the date of receipt of the fee for the Order.
10. If the goods covered by the order are not available for reasons beyond the Seller’s control and the customer is unable to complete the order, the Seller will inform the Customer of this fact at the e-mail address indicated by him or by telephone to the number indicated by the Customer no later than 14 (fourteen) Working days from the date of receipt of the Order.
11. In the situations described in the above paragraphs. 6 and 7 The customer decides how to continue the order. The customer has the following choices:A) partial execution of the order – selection by the customer of this possibility results in the execution of an order concerning only available goods, the Seller is relieved of the obligation to execute the order for goods unavailable and returns the total amount due for the unrealized part of the order; Reimbursement The Seller makes the same payment method as the original sale transaction was made no later than 14 (fourteen) working days from the Customer’s decisionB) cancellation of the entire order – the Customer chooses this option causes the Seller to be released from the obligation to complete the entire order and refund the total amount due for the order; Reimbursement The seller makes the same payment by the original sale transaction not later than 14 (fourteen) working days from the Customer’s decision.C) execution of the order by replacing the inaccessible goods with other available in the same lower (return of the difference in price) the Seller shall make the same payment by the original sale transaction not later than 14 (fourteen) working days from the Customer’s decision) The higher price (the difference payment is made immediately after the decision has been made by the bank transfer).
12. Where a customer chooses an alternative item offered by the Seller, the sales contract is concluded when the customer receives an email about acceptance of the modified order for execution or when he or she is informed by telephone.
13. The Seller shall not be liable for failure to pay or delay the due date if the Customer, despite the notice sent to his / her email address, does not indicate the bank account number to which the payment is to be made, or fails to provide the Seller with all the data necessary to make the payment. Seller is not liable for failure to pay or delay, if this is due to misrepresentation of personal information (name, address, or address) or wrong account number.
14. The delivery time of the online shop is 1 to 14 days from the date of payment of the order. Where the customer places an order for more than one item, the order is dispatched or ready for receipt upon completion of the entire order. The time of dispatch or receipt of the order is determined on the basis of the product with the longest lead time.
15. On time of the order, the Seller will inform the Customer at the e-mail address indicated by him or by telephone to the number indicated by the Customer no later than 3 (three) working days from the date of receipt of the Order.
16. A limited number of merchandise is reserved for promotional sales and sales. In the case of promotional sales or sales, orders will be placed in order of receipt of orders until the stocks covered by this form of sales in the Internet Shop are exhausted.

IV. DELIVERY OF THE PRODUCT

1. Delivery of the product is making by Polish Post Company, courier DPD oraz by the personal pickup in the headquarter of the store. It depends on the Customer decision.
2. Costs and delivery times are specified in detail on the website Akabanga.pl.
3. The goods are delivered to the address of the Customer indicated in the order form. The customer may optionally request the delivery of the order to another address after the confirmation of the new address by e-mail.
4. The ordered goods are carefully packed so as not to be damaged during transportation.
5. Seller does not influence the exact delivery time of the order. The courier contacts the customer by telephone. In the event that the courier does not find the customer at home leaves twice advise how to contact the courier and set the deadline for the next delivery.
6. Seller is not responsible for failure to deliver the order or delay in delivery of the order and thus the performance of the order resulting from the occurrence of force majeure, the absence of the person authorized to receive the order at the indicated address despite the double notification and erroneously given by the Customer or the inaccurate delivery address and in the case The customer can not contact the given email address or telephone number.
7. The VAT invoice will be sent by e-mail if the Customer requests the receipt of the invoice by selecting the appropriate option in the order form.
8. Checking the status of the consignment and determining the nature of the violation or destruction of the packaging made in the presence of the courier or mail employee, including the preparation of the injury protocol, will facilitate the Seller’s handling of the complaint. Damage pictures will also help in the complaint process.
9. In the case of selected goods in exceptional situations, the Seller reserves the right to exclude certain forms of delivery of the order.

V. TERMS OF RECRUITMENT AND REFUND OF GOODS

1. The Buyer may lodge a complaint with the Dealer at akabanga@akabanga.pl or in writing to the Seller. The address is: Akabanga.pl, ul. Korotynskiego 42, 02-123 Warsaw

2. Complaint should include:

– name, address, email address of the Buyer,
– the date of conclusion of the Agreement underlying the complaint,
– the subject of the complaint
– short description justifying the complaint.

3. The seller responds to the complaint within 14 days of receiving it.
The response to the complaint is sent to the e-mail address given by the Buyer or to the traditional mail address.

4. In the event of a positive complaint, the Seller will return all cash within 7 days to the bank account from which the payment was made by the Buyer.

5. Furthermore, the Customer’s complaint handling policy is governed by applicable regulations of polish Civil Code (article 556 and the next ones) and other legal regulations in force.

VI. WITHDRAWAL OF THE MUTUAL MEMBERSHIP AGREEMENT

1. The customer may withdraw from the contract without giving a reason by submitting the relevant written notice to the Seller within 14 (fourteen) days of the date of execution of the order, means that from the date of delivery of the order to the Customer.
2. The right of withdrawal shall not be vested in the Customer in relation to an agreement where the benefit is:
   Item delivered in a sealed package that can not be returned for health or hygiene reasons after opening the package, if the packaging has been opened after delivery.
3. In the event of withdrawal, the Customer shall receive a refund for the Goods purchased and shall return the Goods received. The customer is responsible for reducing the value of the Goods resulting from the use of such goods beyond what is necessary to establish its character, character and function.
4. In the event of withdrawal from the contract by the Customer, the Seller within 7 days will return the goods paid for the purchased goods to the Buyer. The seller will make the return in the same way that the original sale was made.
5. The customer bears all costs directly related to the return of goods due to withdrawal.
6. Out-of-court dispute resolution Consumer – The seller agrees to the out-of-court dispute resolution where we refuse to accept the complaint. You will find information on who will be able to resolve the disputes on the office’s website – (polish name) UOKiK – The office of Competition and Consumer Protection – https://www.uokik.gov.pl/ . On the office website, the Customer will find up-to-date information on the web site where he / she can proceed to resolve the dispute online.

VII. PERSONAL DATA PROTECTION

1. By registering or submitting an order as an unregistered user on the website, the Customer consents to the collection and processing by the Seller of the personal data provided on the personal data form within the meaning of the polish Act from 29.08.1997 r. about personal data protection (Dz. U. from 2002 r. nr 101 position 926) only in order to realization the selling contracts.
2. The Customer may agree to receive from the Seller information of advertising and commercial nature, including by means of electronic communication.
3. This consent is granted by the Customer by marking the appropriate option on the application form.
4. The customer has the right to inspect and correct personal data, as well as data removal requests.

VIII. FINAL PROVISIONS

In all matters not regulated in the above rules, regulations apply of polish Civil Code, and about the consumer’s law the polish regulation from 30.05.2014 r. The provisions of the regulations should be interpreted in a way that ensures their compliance with applicable law.

IX. CONTACT

If you have any questions, concerns, opinions or comments, please contact the seller by e-mail akabanga@akabanga.pl or the web form Akabanga.pl.